CHARABIE

Welcome to Charabie and our Website, charabie.com. These Terms and conditions apply when you as a consumer, place an order through or use charabie.com and associated pages.

This website is operated by Charabie. Throughout the site, the terms “we”, “us” and “our” refer to Charabie. Charabie offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

When shopping on the Website, we will store some of your personal information in order to carry out your purchase. You have the right to request access to your data, and if any information is incorrect, you can have it changed or removed. Charabie does not store or handle any banking or credit card information. We may also use cookies, e.g. to enhance your experience of the Website.

Your submission of personal information through the store is governed by our Privacy Policy. You can read more about how we use personal information and cookies in our privacy policy.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Charabie has no responsibility in relation to errors in images, product description or technical specifications, incorrect prices or discount codes and price adjustments, or inaccurate information regarding whether an item is in stock set out on the Website. Charabie has the right to correct any such errors and to change or update information at any time. If an incorrect price has been entered for an item that you have ordered, We will notify you and await your approval of the corrected price before continuing with the order.

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

After placing an order, We will send a confirmation of your purchase to your email address. We recommend that you save the confirmation to facilitate any contact with our customer support in relation to your purchase.

By placing an order on charabie.com you confirm that you are over the age of 18. We reserve the right in individual cases to deny or change your order e.g. if you have given false personal information and/or have any record for non-payment of debt.

We accept credit cards such as VISA, Mastercard and other local payment options. If your choice of payment method is not working at the time of your purchase, Charabie reserves the right to change the payment method.

We ship our products worldwide and the estimated delivery date depends on the country and the shipping alternative you choose. In the event that the delivery is delayed, which causes you to no longer wish to complete the purchase, the responsibility is yours to make a cancellation. You shall contact Charabie’s customer support and a cancellation is not valid until you have received a confirmation from Charabie. In the event that the item has already been processed, you are obliged to receive the order. This does not limit your right to cancel the order.

If a product is no longer offered, Charabie has the right to cancel the purchase and issue a refund. We will notify you of a refund or if a similar product is available. Charabie’s responsibility for errors in connection with delivery is limited to what is set out in these Terms.

In the event that an order is delivered to a pick-up point and you fail to retrieve the package in time, We reserve the right to take out a fee to cover any additional costs. If your product has been damaged during transport, you must report it as promptly as possible to Charabie’s customer support.

Charabie may offer you to take part in campaigns where other Terms are applicable. Such Terms apply as long as the campaign is active and for the specific products specified by Charabie in connection with the campaign. We reserve the right to at any time cancel a campaign, upon cancelation or expiration of a campaign these Terms will apply. A campaign including only specific items on the Website will last for a limited time and while supplies last.

After a purchase on the Website has been made, Charabie will not make any adjustments to the amount paid by you, unless you have received the wrong price due to technical issues/errors on the Website.

You have the right to withdraw your purchase for a full refund within 15 days from receiving your order by returning your product. Your right to withdraw your order or to exchange a product is provided the product and packaging are in the same condition as when you received it and in its original containers with labels and protective stickers intact. This does not limit your right to carefully open and examine the product. However, if the product is not in such a condition that can be expected upon the return, We have the right to deduct an amount from the refund corresponding to the product’s decline in value.

For the withdrawal to be processed by Charabie, you have to report it to Charabie’s customer support by contacting us at customerservice@charabie.com

We will pay your refund as promptly as possible, but no later than within 15 days from the date we’ve received the product and registered the return or you have proven that the product has been sent back. The refund will be made to the source of the original purchase unless otherwise agreed or deemed necessary. Please note that you will be responsible for paying the freight for the return package.

All products sold through the website, charabie.com, remain Charabie’s property until full payment has been received. All attempts at fraud will be reported to the authorities. Charabie reserves the right to cancel a purchase if fraud is suspected.

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.